Excellent customer service from JOEL , CRAIGIEBURN Central. I had been to numerous stores including Queensland stores. Upon sighting my broken frame I was turned away with no help to fix them, only to be told I needed to purchase new ones. I purchased these very expenses glasses only last year from the UK. But thanks to Joel with his enthusiasm and foresight , he fixed them in no time. I am very grateful to Joel, and I will be returning to this store for my next eyewear. Thankyou Joel