Looksmart Alterations

Highly recommend. Very polite and efficient service. I have used LookSmart for several different requirements.

They have taken up hems, taken in skirts and pants, tailored a jacket to sit properly, and even fixed a hole in a merino jumper. Great work.

Do not get any alterations done at Looksmart Forest Hill Victoria. They took in a skirt (as part of a suit) and cut too much out of it and ruined it. A lovely suit that is now ruined as it is way too small. The jacket is cream and gold and from USA so I cannot replace. And they had the cheek to charge me $80 and say sorry for the mistake. Warning do not go there!

The worst customer service I have ever received!!!The manager sent me on a guilt trip for wasting her time after I said the alteration was very expensive..shocking will never go there again.Overpriced & the woman is 2 faced better go elsewhere where they can treat their customers with respect!!!

DO NOT GET YOUR ALTERATIONS DONE AT THIS FOREST HILL STORE! The manager was extremely rude and then refused to alter my clothes because apparently I "took too long" after asking her a few questions and wanted my pants to be shortened a little bit more than suggested. Worst customer service I have ever experienced.