Max’s Cafe & Restaurant

They Respond My request really fast.................

This place is an overpriced and snobby place where we were not made to feel welcome with our small children. There is a very limited and expensive menu. There is no children’s menu which was very surprising.

When I asked Michael (our server) if there were any vegetarian options (none on the menu) he said I should have called ahead. I found this odd as there is always something vegetarian on the menu, this is 2021 after all. I found his manner rude from the beginning.



When our order came and my food wasn’t what I had ordered this bully of a man accused me of lying. How disgusting to be treated in this way. I am not one to send food back but I didn’t order what was given to me. I was shocked that as a paying customer he thought it was okay to accuse me in this way.



At the end of the meal, I felt so upset at his accusation I decided to say something to the owner. I don’t like confrontation and I’ve never done this before. Michael flatly refused to acknowledge that he had made a mistake with the order, he did not offer any apology for his comments. The owner stood there and didn’t seem the slightest bit concerned at his staff member speaking to a customer in this manner. The owner did nothing, spineless. ‘Couldn’t take sides’ he said.



It was the last night of our holiday and it was ruined by this arrogant, jumped up, sad, little man. It was such a small issue made worse by his attitude.



Perhaps Michael needs to look up ‘ customer service’ and take another lesson. We will never return. Don’t go if you have kids. Don’t go unless you want to pay over the top. Don’t go if you expect to be treated as a paying customer. If I could give it zero, I would!

This place is an overpriced and snobby place where we were not made to feel welcome with our small children. There is a very limited and expensive menu. There is no children’s menu which was very surprising.

When I asked Michael (our server) if there were any vegetarian options (none on the menu) he said I should have called ahead. I found this odd as there is always something vegetarian on the menu, this is 2021 after all. I found his manner rude from the beginning.



When our order came and my food wasn’t what I had ordered this bully of a man accused me of lying. How disgusting to be treated in this way. I am not one to send food back but I didn’t order what was given to me. I was shocked that as a paying customer he thought it was okay to accuse me in this way.



At the end of the meal, I felt so upset at his accusation I decided to say something to the owner. I don’t like confrontation and I’ve never done this before. Michael flatly refused to acknowledge that he had made a mistake with the order, he did not offer any apology for his comments. The owner stood there and didn’t seem the slightest bit concerned at his staff member speaking to a customer in this manner. The owner did nothing, spineless. ‘Couldn’t take sides’ he said.



It was the last night of our holiday and it was ruined by this arrogant, jumped up, sad, little man. It was such a small issue made worse by his attitude.



Perhaps Michael needs to look up ‘ customer service’ and take another lesson. We will never return. Don’t go if you have kids. Don’t go unless you want to pay over the top. Don’t go if you expect to be treated as a paying customer. If I could give it zero, I would!