Reviews

Sheri

04/08/2025

Excellent customer service

Can highly recommend Zach from Optus Fountain Gate. His expertise, professionalism and customer service was excellent. He supported me through my purchase of an Apple iPhone 16 Pro Max. I'm a very satisfied customer. Thank you!

Natalia

11/13/2024

Worst Customer Service

OPTUS Fountain Gate, have the worst customer service I have ever experienced, every phone call I have had a few they say they will solve my problem they LIE and say it has been done, not once was it done, I went into the store the Manager told me it will be a 45.min wait for him to change my email details, which I was told over the phone had already been done, I also received a msg saying a credited bill had been refunded into my account, just another one of there many Lie's. Stay away from Optus, there not worthy of half a star.