Tyrrells Architects

Brilliant service. Alex and Craig were wonderful, they answered all of questions and were just great to deal with.

I had numerous issues with Tyrrells which include being misinformed, being provided an inadequate and incomplete service (compared to other providers) and lastly, paying $200 more in comparison for a superficial check.

I had been misinformed that the report would include measurements (they apologized and are now amending their sample report, which I had been sent, to avoid confusion).

Out of curiosity, I checked with other companies, measurements are in fact a separate service however, others include photos of all findings along with an inspection of the garage/storage for approximately $300.

I was charged $520 for a service which did not cover this (note that their prices fluctuate also - I was quoted $650 when it came time to do the inspection but they honoured their initial quote of $520 from an email sent a few months earlier). The lack of photos was an issue; I had expected photos to be taken, knowing that it wouldn't take much time also. In order to fully understand the findings and to ensure that everything would be covered when communicating the defects to the contractors, I needed to spend time going through the full inspection process myself to take photos of everything.

While the inspection by the consultant was superficial, only taking around 45 minutes, I myself have spent unnecessary time on this and for a comprehensive check at a much lower cost, I highly recommend engaging another company to help with your inspection.