The Dogfather

We took our Pom X to Dogfather quite a few times for a groom that included wash and cut + teeth and nails. Unfortunately it seems they lack the skill to properly groom dogs with long fur and each time they chose to do a close clipper. The last time they clippered her fur so short she barely had any left and if that isn't bad enough they full clippered her tail and face and ears and even cut off her whiskers! She is now incredibly scared to be brushed or have anyone touch her head - where before she would allow us to brush her every day. We always found them to be unprofessional but this was the last straw. They would also book her in for a certain time but keep her there for hours with other dogs despite the fact they were told she is scared of other animals. We have not been there for quite a long time but I have felt the need to post this as we are still seeing the devastating effects of their mistreatment of her. I also see we are not to only one this has happened to. Avoid!

P.s. They also have bad reviews removed on Facebook so beware of sites where they have all good reviews as I suspect they have people post fake ones.

I asked for a trim and they shaved my long haired Kelpie X, whiskers and all. Buyer beware, terrible customer service and only gave me 50% refund and would not accept fault, too late now for my poor dog who looks ridiculous. Definetely would NOT recommend !

Completely useless in all aspects of time management and coordination of their stores, a friend had been trying to reach them for days and received either no response or told to call the other stores (which then again would be met with no reply). One would assume that in today's age, it is simple enough to coordinate appointments between stores and operating hours - or at least call back. Will not be using again.

This is the place to go best prices,best service and these people really know what there talking about when it comes to your pets