Reviews

Gen

01/25/2024

Worst customer service I've ever experienced

the poorest customer service I have literally ever experienced with any business. It took 6 months and involving consumer protection for there to be any resolution after they sold me a faulty product. They would just hang up on me each time i contacted. Matthew the manager is great and decent, but the owner Brett is a nighmare.

chris P.

08/29/2021

Got ripped off

I layby a motorcycle which they sold on me and they wouldn’t give my money back the only way I could get my money back was to spend it in their store,totally unfair

Thomas M.

07/12/2021

This is the place to be

The customer service was amazing they helped me in every way?? I highly recommend this pawnbroker definitely the best company in Perth and there family owed!! I love the fact I know my money stays within Australia??

Urban A.

06/04/2021

Not good

Poor service. This is how the staff at counter greeted me. "What ya after"?

Nick S.

05/21/2021

Rude service

This is how I was greeted by the female with glasses at the counter: "What ya after".

No Hello, Please, Thanks or any basic manners.

Google U.

05/20/2021

Avoid

This store offered me 5% if what my goods were worth. I went elsewhere.

David D.

11/18/2020

Excellent service.

Shipped item to Victoria. Brayden was very helpful and prompt with packaging and sending item.

Chris M.

05/26/2017

Always a pleasent visit with brett and the crew. And always in for a good deal and putting the customer first. Thanks guys

Ross W.

12/08/2016