DNA Glass N Glazing

Warning !!! My experience with DNA glass's N glazing's should be a warning for anyone going to use their service !!! Check the photo I posted and you make your judgment! See Original mirror(broken but mirror very well fitted around frame) and the new mirror they fitted with big gaps around the frame filled with silicon !!! Will this suppose to be the right job anyone will accept?



On 30th June I called DNA glass to replace a broken wardrobe mirror, the person who took my call asked me to send sizes and photo so he can quote me the job, which I did. He quoted me $600 cash based on the information I supplied and I agreed the cost. Once they came to site, this guy told me this mirror is very hard to replace and asked me for extra $150, I said you already seen the mirror photo, you know what kind of mirror you are going to replace, why you ask more money, so this guy didn't say anything any more about the extra money and started to replace the mirror. After they finish, my worker (he is young and with very little experience with quality control)paid the guy $600. Just when this guy took $600, he said he need $150 more, he threaten my worker if we not pay him extra $150, they will take the money and take away the mirror!!! Under pressure my worker paid $150 by transfer to this guy's bank account.



When I came back I fund the quality issue but they already left. I tried to call, they block my mobile and when I call with my office phone this guy picked up call but once he realize who I am then he said I don't know you and we didn't do any job for you!! I have since sent several message regarding the issue, no response at all! Actually the new mirror wasn't the right size-- 5mm short in width. They tried to hide the gap with silicon!!!



I am sure there are plenty people have been coned by this company and from their registered business (only a building number) you can see from beginning they are not going to take any responsibility, if something wrong you can't find them anyway!