Staff misleading to make a sale

Complaints are not treated fairly

Technicians don't turn up to schedule appointments

Made to feel stupid like your imagining the faults

Will never shop there again

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ant M.

09/12/2020

Disappointing

New pump faulty.

Told to bring back or have collected for a fee.

Returned and electrical issue repaired after 5 days.

Installed , but not operating correctly, called store to speak to manager and call screened by 14 year old , told the manager is available but then told the manager is now too busy.

I fail too see why a business would have a child answering calls and screening customers.

I would expect to speak to an adult when contacting a business.

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Ben D.

23/02/2016

great staff, friendly people. will always be a captain nemos customer.
would recommend 100%

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