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10/16/2014
Problem # 1
Lead in from water meter at our new home was not placed underground despite calls from building supervisor. Duggan Plumbing simply dumped a load of soil over it to hide it.
A retaining wall was to be erected in the path of the pipe.
5 months later, alternative arrangements were made and the landscape contractor cut a trench for it because they couldn't be bothered.
Problem # 2
When they commissioned the new HWS, why not check to see all is working correctly before leaving because it was getting too close to "beer o'clock"!
A big red light was flashing on the solar controller, but did not tell me about it, and after a phone call, I was told a plug was missing.
Thanks for informing me!
Problem # 3
Why not check for leaks in a new system?
The solar panel is leaking and now we have to wait for Rheem service to fix yor problems
I may be harsh in my rating, but DUGGAN PLUMBING lack both COMMUNICATION & TRUST
David