Warehouse of Art Supplies

Customer service attendee/owner was very straight forward and quite rude, I don't think he realises that he was being so. I was called annoying for talking in the store on my phone and was told to be quiet due to their reasoning which was being on the phone and liasing with other customers which I understand however their way of going about it is very weird, I was called annoying after I had put down the phone. Customer service rep said "it's not normal to speak in store" which is just untrue, and he also implied that this is the case in other stores which is completely untrue and told me that the reason why people speak is because nobody says otherwise. My advice to this business is to stay as an online business only if you want to avoid people speaking or touching anything/ or having signs up around the store. I was also told it was common sense to be very quiet in a store(again very weird and untrue) . Overall the only benefit of going here is if you're in a pinch and need art supplies urgently otherwise I urge you to avoid coming in real life unless you want to insulted. I was also told not to touch anything? Despite only checking 2 or 3 items to see what classification they where for the prices. The prices are also not updated on their shelves and can be different once you pay. Overall quite a bad experience, did not expect to come in to be insulted and called annoying, if you wish customers to be quiet please have signs up and don't imply that this is common sense as people have to go about their lives and take calls.