Primal Glass Replacement

My shopfront door got shattered and I didn't want to go through insurance. I would have called up at least 10 glass repairers and most werent able to do within same day due to being a Sunday while others were wanting to charge ridiculous after hours call out rates which my insurer wouldn't cover.

Spoke with Dave at Primal Glass Replacement and he helped me with a board up a few hours later. The next afternoon we had the big glass panel replaced.

Impressive service and extremely efficient

I strongly recommend avoiding this company and taking your business elsewhere. If I could give negative stars, I would. I had an exchange with Dave, the owner according to their website, and it was beyond disappointing. The screenshots below show the barrage of messages I received from him in a very short period, followed by extremely unprofessional bheaviour and language. Totally unacceptable and reflects poorly on him and the company.

Charbel came by and helped me replace a broken window. My house has very old sash windows so I knew from past experience that it's not easy to get the glass out. I could tell that Charbel has been doing this a long time as he got it out and replaced it so effortlessly and efficiently. Will definitely recommend he's service.

My boss's shop got broken into and we needed to find someone to remove the broken glass and board up the shopfront so we can atleast open the shop.

David and Charbel came within the hour and sorted everything out. Even more impressive was the fact they got a replacement panel for us on the same day.

Full stress free experience.

I'm actually a builder and not usually one to write reviews but David really impressed me with he's work ethic and customer service. He went above and beyond to sort out the broken window for our client and we will be referring more work to him moving forward.

They responded extremely fast when someone broke my shop windows at 1am in the morning. David quickly got the materials together and removed the broken glass before boarding it up. Thanks to he's quick work, I was able to get my cafe open in the morning and didn't lose any business.

The new glass panel was changed later in the afternoon.

Thank you so much Primal Glass Replacement!

Was quoted 500$ for a glass replacement and then upon completion they charged me 990$. David was very rude and did not show up on time I had to wait an extra 3 hours. Work was also done poorly left broken glass all over my driveway.

We refer all our clients which need glass and window replacement to David at Primal Glass Replacement. Their work is exceptional and they know what they are doing.