Wellpets Kallangur

So really peeved, entire family affected. They offered paw prints of our family member that had to be put down. Posted it normal cheap no way to track, not registered post, not express where something so important could be tracked. Could of called us to let us know it was there to pickup and of course it was lost.

We now do not have that momentum of our family member that was going to be placed on a nice walnut wood stand we had made with her collar to remember her by. Entire family is upset, this is not just loosing a letter or postcard. This was a memento of our family member. Will never use these vets again for our other pets. The attitude from people who are supposed to care is terrible, we posted it cheap way and it got lost bad luck. Why would i trust them with my other pets, why would you!