Reviews

Kate

05/15/2023

Do not purchase from this business

Took my money. Never returned my calls, emails or messages. Have reported with office of fair trading. Won't hold my breath for the product or a refund. The worst experience I have encountered.

Pete

07/19/2020

Website is a scam

Took my money and I never received my order. They ignore all emails, texts and phone calls. Wish I saw these reviews before I ordered. How are they still allowed to operate??

Lorraine D.

06/08/2020

A huge scam

I placed an order 2 months ago, the money was taken immediately but the order hasn't arrived yet. Not shipment at all. I have been trying to contact them for the last month and have absolutely no response at all. It is a hige scam. If they don't act, I will have to report them on the web and newspaper.

Lisa S.

02/08/2020

NON delivery

I ordered from this business over 6 weeks ago and i live less than hour away by car. For the last 2 weeks its said "waiting shipment" for my item. Now i have read the other reviews.....im guessing its also not going to be forthcoming. And yes, money taken immediately too.

Tania G.

12/06/2019

Rip Offs - Stay well away

Stay well away from this company. I too placed an order and paid for it. I have followed up with their 24/7 Customer Service multiple times - no response and no sign of my goods.

Sam L.

11/08/2019

Horrendous thieves

Took my money and then never shipped my item, it has been over a month now and I have been trying to contact them for the past two weeks and have absolutely no response at all. Stay away from this business, they are thieves !!!!!!!

Gunnela À.

10/29/2019

Very poor service

I ordered an item from this site 2 months ago. My card was immediately debited but I am still waiting on my order. Emailed and called several times with no results. No response from anyone except that my order has been sent already. Very very poor service. I would not recommend using this website.

Nicole N.

09/18/2019

Stay away

They don’t have goods as listed and took my payment and goods never got delivered. Horrible!!!! Stay Away!

Anthony H.

08/06/2019

Scammers - STAY AWAY

Flashy website with unique products. I placed an order, about 4 weeks later enquired what the ETA would be - no response... credit card was already charged date of order submission...sent another email ...no response...a few weeks later , googled the thieves...found their number and called - spoke to a lady who said the order was on the way, in a week.... still nothing received...I sent an email again...no response...Ive been ordering on the net since 1997 - this is the worst I have encountered!

Tony W.

09/21/2018

POOR SERVICE ALL ROUND FROM THIS BUSINESS!!

We ordered a light effect from this company that claims fast shipping times & a reliable business you can count on-far from it!, however 9 days later after only an initial email as to payment they sent (Automated) and that they would advise shipping etc-they did not! several requests sent to support 1 reply in double with the same message as initial one then a human contacted saying they would chase it up! nothing today, more emails sent, messages by messenger facebook-seen but no reply tried to phone-no answer! sent another email still nothing! I would not risk buying off any business now that does not have Paypal as you have back-up then to get action when you hand over your money, this company has a lot to learn about customer service. Overall Poor service, poor contact if any at all in my view non existant help on their support-avoid buy somewhere else as I will be doing via Paypal, credit cards are too easy for them to take their time! Complaint lodged with credit providor to claim refund as I would not want something so tainted!