Double Roasters

My wife ordered a flat white large at the bottom of the cup she was horrified to find a baby cockroach. She called the waitress who called the Manager (Young Man). He really didn't care less he said "it happens"." I won't charge you for the coffee" and promptly walked off. HE COULDNT HAVE CARED LESS. Disgusting.With that attitude i would be very wary of eating or having there coffee beans.