Toll Tullamarine

I can't say anymore than what has already been said about this pathetic excuse for a company. Total lack of communication, continual lost items and wrong deliveries. People waiting months for their parcels.

I am appalled by the lack of communication from Toll regarding my package delivery. apparently there was an attempt to deliver but no card was left. After many phone calls to track down parcel I have been told that they cannot redeliver and I must pick up from Melbourne Airport!! Be warned, do not use them.

Parcel arrived in Melbourne June 10th. 6 days later i still have no idea where my parcel is. Toll are the worst. The call centre based in the Phillipines are woeful and just read off a script. The new CEO Christine already messed up Australia Post then gets a top job at Toll. Cant think of anyone worse for the job. My advice give Toll a miss

My package had been sitting in the Depot in Tullamarine for over two weeks now. I have called over 10 times to speak to their customer service. All I get told is that they are waiting for a response from the Depot and that they will call me back. They never call back. Such a waste of time.

I do not recommend using this company for any logistics handlings. This is cutting across my business!

Lost item - customer service is overseas and can not help. Don’t waste your time

My package has been waiting in a Toll depot for nearly a month now, and no one can seem to help - only apologies.



I feel like driving to the depot and getting the item myself!



Do not use Toll!

Still waiting for my package that I was promised would be deliver last Tuesday.



Everytime I ring, I get an apology for their 'delays' and I'm told the depot will ring or message me. The dept has never rang or message me ever.



Avoid all businesses that use Toll.