Appalling rudeness by a team member yesterday . I was trying to pay for an order I'd been quoted . I had been waiting at the unattended desk for ten minutes - I had buzzed a few times as I wasn't sure the buzzer was working . When this person appeared he seemed extremely angry and told me they " were busy, ok?!"

When I explained I wanted to pay for my order he SNATCHED my bank card from me , told me rudely it would take a week at least . I then decided to take my business elsewhere and asked for my card back.

He was clearly not interested in my business . I have never experienced such unpleasant behaviour from a business before .