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09/09/2015
Extremely disappointed and ANGRY!!!!!!!!!!!. Paid for express post, day 3 I checked the tracking number and it said my item had been delivered. I called Star Track, after being on hold for 14 minutes they told me the wrong address was listed on the parcel, that my address doesn't exist and I would have to call my supplier to work it out. When I called the supplier they confirmed the correct address was sent to them with proof receipt. As I was waiting on hold for another 13 minutes a Star Track van showed up out the front of my address delivering someone else's parcel (address doesn't exist my a** !!!)
Star Track then explained that it will take at least another 48 hours for them to print a new docket with the correct address and as the weekend was the day after that, I would not be receiving my item for another 4 days at least!!!
Currently trying to call the actual warehouse where my parcel is sitting so I can drive all the way there and pick the bloody thing up myself but surprise, surprise no one has answered the phone all day.... I am actually contemplating about buying anything off my supplier again just because they use this company. Thanks alot Star Track