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Emma C.

04/07/2014

Having taken my car to a few less-than-impressive auto places, finding Narre Warren Tyres & Auto restored my faith that there are decent honest people out there who just want to do a good job.
My first visit there was for tyres as I had gotten lost looking for a different tyres company (that Jim, the owner, kindly showed me the location of even though it could have meant losing business). The customer service won me over because Jim treated me like a person rather than a thing that spouts money and is attached to a vehicle.
And now, after having been forced to take my car to somewhere more local to me (I live 40km away from Narre Warren) I can safely say that from now on I will pay the $60+ towing cost to take my car to Jim at Narre Warren Tyres & Auto, because I don't trust anyone else to care for my car the way I would if I were able to do it myself.
Jim even shows me what different parts of the engine are because he knows I'm interested in mechanics and if that's not above and beyond gold class service, I don't know what is.