Salera's

My wife bought me an expensive Tissot watch from your Fountain Gate store. It was not working properly, so I returned it as soon as lockdown would allow. It was fixed (after 2 months), then finally returned to me. Then the watch stopped working properly again, only a couple of months later. I returned it again. The team member that took it back saw the fault (Having to pull the pin in & out 7-8 times before it would actually change the date). The team member sent the watch off for repair & I just got told that despite a Saleras employee seeing the fault, they were going to return it to me with the fault because Tissot couldn't find the problem. Nothing like a company refusing to take ownership of a faulty product they sold!!

Store manager Rina said there's nothing they can do, despite acknowledging that the fault was witnessed by the employee within their store & added that Saleras would not help me.

I would not recommend purchasing ANYTHING AT ALL from this store as they take no responsibility at all for the products they sell, regardless of warranty or consumer law. Not worth the effort I now need to invest by navigating a consumer affairs claim just to get a working watch!!