Debitsuccess

Will not directly answer my questions in relation to taking money from cancelled account.

No responsibility or acknowledgement taken either.

Not even explanation.

Yes I did get the money back, though no need to be like this.

Hopefully never get the pleasure of having to deal with them again.

Resigned from gym on 27th February. Gym Terms state:

"You shall not consider that your membership agreement has been terminated until such time as this is confirmed in writing to you by DebitSuccess (not more than 14 days after the termination date). Termination of your membership agreement will also terminate the Direct Debit Request Authority."

It's been over 3 months - when will the confirmation be sent?