Mr Wizard Carpet Steam Cleaning & End Of Lease Cleaning

They are very unprofessional. They charged $450 for $250 end of lease cleaning. Because we had to get this done urgently we agreed and they promised full bond back but they left certian places not cleaned like the kitchen cooktop , the kitchen shelves which are basic things to be cleaned. When i asked them to redo it as they promised they didnt answer the phone first and when they did they refused to clean it. We had to go to the property and clean it. We feel like we have been ripped off. Worst service ever and i am not going to recommend them to anyone.

Never give a job to these guys.
They agreed for $99 and came later time of handover day and ask $180 to clean the carpets ( 2 bed rooms unit). I had no choice and agreed to $160.
Real Estate has complained stains on the living area carpet and need to redone. Mr Wizard advised that they have 15 yr experience and stains will not go and will give refund back if some removed with Real Estate and me over the phone.
Real estate agreed to re-done with their carpet cleaner and removed stains completely.
Then Mr Wizard did not answer my number any more and away it giving refund which cost me another $132 to redone carpet cleaning.
I have filed a case with NSW Fair trading to get my refund back.
Worst cleaners and waste of money.

Worst cleaners. ..waste of money. .