South West Salon Supplies

Ive never had a drama with owner or his staff in 6 years of giving them my business. Find them to be helpful and upon reading the other reviews am sick of keyboard commandos trashing peoples livlihoods.... Qualified extentionist?!?! Never heard of it and never had an out of date colour in my life?!?! Thanks to Southwest my business is easy...

Great extension! Thick in weight and easy to use. Good variety of products in both areas of hair and beauty. Would highly recommend.

Would not recommend!!!
I bought two packs of 18" blonde tapes five weeks ago from the Port Kennedy South West Supplies store. On the advice of the sales consultant I chose the new (more expensive) small tape version. I had extensions applied by qualified Extensionist and followed care and maintenance instructions from both her and another hairdresser (no further instructions were offered at the time of purchase) The extensions were fine whilst in my hair but when trying to reapply they were breaking in half and becoming useless. This morning I took the extensions back to south west supplies and was told by the staff that this shouldn't be happening and that the boss would be in later. So I have just been to see the owner who was rude and unhelpful, he said that nothing could be done he only guaranties the product (which is what i have a problem with) not whats done once bought. Never once was I told this nor was I told that the extensions may only last five weeks. I followed all the proper care for these extensions and no compensation was offered what so ever when I approached the owner with the problem. The owner agreed that they should last longer than five weeks, they should be used for the purpose in which they were used and they should be able to be re applied but when I asked him what he was going to do about the faulty extensions he wasted no time to tell me he wasn't going to do anything.
You would be purchasing at your own risk from either the port Kennedy or Busselton store!!