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Business LocationRouse Hill, NSW 2155
About Uschevron down

Professional, Reliable, Friendly, On Time Reactive Plumbing & Drainage

  • Delightful service, or you get a gift card ($150)
  • We clean up, or we pay for the cleaner ($150 max)
  • We're friendly, or you get a gift card ($150)
  • We're on time, or you get $10/min ($150 max)
  • We're polite, or you get a gift card ($150)
General Info

We provide a responsive, reliable, professional service, to clients who value a premium customer experience above all else.

Our family-owned business started out in 2013 primarily working with strata management companies, and property managers. It was a small business that has grown from a guy in a truck running his business from home to the well-oiled professional plumbing and electrical business you see today.

We now focus on residential plumbing and electrical maintenance with a team of over 50 people. Craig likes our "prompt service" "Hi Jackson, Thanks for the great and prompt service that you provided on Friday 31st March. My last two experiences with plumbing companies were not that pleasant but I'll give you 10 out of 10 and will certainly use Reactive Plumbing in the future. Thanks and regards" Craig Watkins on Google

Stephen loves how we cleaned up afterwards "Tom & Nick came when they said on short notice and did a great job. Prompt service. Very personable fellas and explained everything to me. Cleaned up well after the job as well. Only good to say really. Well, done." Stephen Brique on Google Janette was impressed with our courtesy "Very courteous, listens to customer needs and does the job also did safety check. Very happy with the results." Janette Lloyd on Google

At Reactive Plumbing, we believe in transparency, fairness, and sustainability when it comes to pricing our services. Unlike traditional pricing models that often rely on hourly rates, we’ve adopted a margin pricing system that reflects the true costs of providing high-quality plumbing services to our valued clients. Reactive Plumbing will work directly with you from start to completion of your project to ensure complete satisfaction.

Email
Established
2013
ABN
91 166 743 540
ACN
166 743 540
Staff
21-50
Service Notes
Emergency 24/7
Categories
Licenses
Legal ID: QBBC License No: 15397403 and NSW Licence No: #269464C and QLD Electrical Contractors License 1505721
Keywords
Blocked Toilets, Drain Clearing, Hot Water, Leak Detection, Plumber Artarmon, Plumber Asquith, Plumber Baulkham Hills, Plumber Brisbane, Plumber Carlingford, Plumber Castle Hills, Plumber Chatswood, Plumber Cheltenham, Plumber Concord, Plumber Denistone, Plumber Eastwood, Plumber Epping, Plumber Gold Coast, Plumber Gordon, Plumber Greenwich, Plumber Hills Area, Plumber Hornsby, Plumber Hunters Hill, Plumber Inner West, Plumber Killara, Plumber Lane Cove, Plumber Lindfield, Plumber Newcastle, Plumber North Rocks, Plumber North Shore, Plumber Northern Beaches, Plumber Northmead, Plumber Pennant Hills, Plumber Pymble, Plumber Roseville, Plumber Ryde, Plumber St Ives, Plumber St Leonards, Plumber Sydney, Plumber Thornleigh, Plumber Turramurra, Plumber Wahroonga, Plumber Waverton, Plumber West Ryde, Plumber Western Suburbs, Plumber Wollstonecraft, Plumbing, Tap Replacements, Toilet Repairs
FAQschevron down

Do you provide a warranty for your work?

All jobs are covered by our workmanship warranty and any applicable manufacturer's warranty.


Do you use sub-contractors or your own plumbers & electricians?

All of our plumbers and electricians are full time employees personally selected by the business owner. When choosing new team members, they must meet very strict criteria before we employ them. They must be polite, friendly, tidy, clean, presentable, courteous and proud of the job they do. They are all focused on providing quality service. That's why we only rely on our own hand-picked team.


What is your "Royal Treatment Guarantee"?

Feeling respected, comfortable and in good hands is the key to peace of mind when you need a plumber or electrician — and only we offer our "Royal Treatment Guarantee". If we’re not polite, friendly and reliable, we’ll make it right with a “Limo and Bubbles Experience” (up to $200).


Do you charge extra for emergencies?

For emergency same-day service, we do have a $95 call-out, but we waive this when you proceed with any job during normal business hours - 7am-4pm, Monday through Friday. If your job is out of normal hours, it is a $95 call-out regardless of whether you proceed or not. This is to cover our technician's time away from family after hours.


What is your “We Clean or We Pay the Cleaner” Guarantee all about?

Hiring tradespeople who leave your home cleaner than they found it, is the key to stress-free repairs — and it’s only possible thanks to our “We Clean or We Pay the Cleaner” Guarantee (up to $200). So, if you feel our cleanup didn't meet with your expectations, we'll come back and clean up or we'll pay for your cleaner (up to $200).


How much will it cost?

If you are interested in hiring our team for a service, we will be glad to provide you with an upfront fair, accurate, and never-changing estimate for the works needed. We believe in true transparency of showing you the exact cost of each job before we start. That way, you will know the exact cost before we even start your job.


How long do I need to wait for a plumber or electrician?

That's up to you. If you have an emergency like burst sewer pipes, flooding, broken hot water system, we can be there 24/7. For less urgent jobs, we will do our best to fit in with your schedule.


Do you charge a callout?

The only time we charge a callout is when there's an after-hours emergency. For all other jobs, there is no callout cost. Which is great news for our clients new and old.


What is your “Clock’s Ticking, $10 Per Minute Late” Guarantee?

Tradies who value your time as much as you do are the key to hassle-free service — and only we back it with our “Clock’s Ticking, $10 Per Minute Late” Guarantee (up to $200). If we provide you with an arrival time, and we are late, we'll pay you $10 per minute for every minute we are running behind (up to $200).


Do you have a Seniors Discount?

Yes, it's 10%. So please remember to show your plumber or electrician your Seniors Card.


Reviews

Jenny

07/20/2025

Very good service

Job number 47849

Malik was extremely obliging and professional. Gave good advice and did a very good job. He was polite and friendly and careful. I very much appreciated his service.

Sue

07/18/2025

Reactive plumbing to the rescue!!

I had a nasty drain problem which reactive plumbing helped me with. Both Kyle and Nick were friendly and helpful and Nick did a great job installing new pipes, cleaning up really well afterwards and fixing a few tap issues. I can highly recommend this service. Sue (job# 47818; Cranebrook)

Lowery

07/17/2025

Great work

Started and finished on time and quote. Materials ordered and delivered ahead of time

Completed his work in a very professional manner

Laurence99

07/14/2025

Great Service

I called Reactive Plumbing for a plumbing inspection and was very impressed with the service. Jake Syphers was friendly, professional, and took the time to explain everything clearly. He was thorough in his inspection and made sure I understood what he was doing every step of the way. Great experience overall—highly recommend!

Patricia

07/11/2025

Smooth Process and Great Servie

I'm very impressed with the job from the time I booked the service until its completion. Multiple teams came to my house and all were super professional and polite. They communicated very well and kept the customer's interest in mind at all time. Their thoughtfulness and professionism made a difficult situation a lot of easier for us. I have no hesitation to recommend Reactive to anyone.

Bob

07/09/2025

Very professional service

Reactive Plumbing were very professional and communicative at all times. They were able to do the work with minimal delay and cleaned up the site very well afterwards too. Highly recommend!

RubenB

07/09/2025

Wonderful service

44419 - Quakers Hill. The two persons including Orlando were very professional, polite & fully focused on completing the sewage relining job this afternoon. After finishing, they cleaned up very well. It was a wonderful experience.

GregS

07/08/2025

Great Company, Fantastic Service

Jackson Sharp responded to our job (47525) very promptly. We found him to be a very polite person who completed the job extremely efficiently, leaving the site spotless. I have no hesitation in recommending Reactive Plumbing and Jackson to anyone for any plumbing issues. (We needed our water meter relocated to the opposite side of our driveway.)

Kevin

07/04/2025

Fantastic customer eccentric experience !

Has been a pleasure to work with Jackson. Splendid expert whom upheld professionalism throughout the overall process. I especially appreciate the consistent explanation provided throughout the work involved till completion. Very customer eccentric and I continue to look forward to Jackson's expertise for future projects. Thank you Kevin

Clarky

07/02/2025

Kyle has been mentioned to all neighbours and friends

Job 47401 was a blocked sewer cleared by a fast, friendly and professional Kyle.

It was a pleasure to meet him and will recommend him to everyone I know.

Thanks Kyle