Masala Indian Cuisine

Amazing authentic Indian food. Friendly and professional staff.

The food is good which makes it all the more difficult to write a negative review. Many people in Townsville use the Entertainment Book however Masala refused to accept my discount coupon for take-away. The lady was rude and dismissive plus I had to wait almost an hour for my order even though I called ahead 25 mins earlier. I contacted the entertainment book people who said she would follow up with Masala, but I never heard back from the restaurant, I can only assume that they are so confident in their position as "The only decent Indian restaurant in Townsville" that customer satisfaction isn't a priority for them. With this attitude I can only hope that other Indian restaurant owners can see the opportunity and how easily they could knock Masala off its undeserved pedestal.