Reviews

Jens Roestel

07/07/2025

Fantastic Service!

Marco was very helpful and knowledgeable with my enquiry. He helped to link a few tutorial videos to adjust the sealing on my cryovac machine, and posted the part I needed to replace a bit of wear and tear that afternoon with Express Post. Fast and efficient, professional service. Very happy with the service. Highly recommend!

Jens Roestel

07/07/2025

A++++ service

A++++ service, very responsive, friendly and super fast shipping.

Thank you!

Martin H

07/03/2025

Great prompt friendly service

Great prompt friendly service. Marco goes above and beyond for all customers. He personally dropped off a replacement part (condenser fan) the following day after ordering. Keep up the good work.

cvc1

08/10/2023

Happy

Marco was so helpful with assisting our business to source exactly what we needed for several fit outs. Very efficient and great at communicating with us as a customer. Prices are extremely reasonable and it's nice to do business on such a personal level with someone who really aims to give customer satisfaction. Highly recommend this business

MM1973

08/10/2023

Fantastic Service

Purchased replacement glass for a pie warmer. I was a little concerned about having it shipped but with no time to travel to pick up and an event approaching I took the risk to ship it and Marco did an outstanding job packaging the glass to ensure it arrived intact. I had no trouble contacting them and would highly recommend them to anyone who is interested in their products. Marco was very good to deal with.

Disappointed

08/09/2023

No. No. No.

Beware. If you buy brand new equipment through Gray's online from these guys and it's faulty there is no recourse. I will be purchasing in future elsewhere.