Coffs; Harbour Plastamasta

I would not recommend this company due to this experience i just had.
I just recently bought ceiling products, to come home and unload the stuff to find i am short 9 pieces. I counted this 4 times and so did a family member. We both came up with the same number. I then called the company to report this and hopefully be resolved quickly as you would expect from any company. Instead i got told i must be incorrect and have counted them wrong. The salesman had taken the word of the companies employees and indirectly called me a liar. I am very offended and shocked from this. I am a owner builder and live 3 hours away. So obviously the inconvenience and money involved in driving down to collect the paid for missing stuff is outrageous. I asked if any of the stores would do a frequent freight trip out to my area so i wouldnt have to drive down or inconvenience another family member to help out. What happened to good old the customer is right and williness to compensate to some degree. Thanks for the bad experience. Im sorry but based on the the poor costumer service, i wont be recommending to people.