Knotts Pine

Think twice if you want quality products! After paying in full for an extension dining table, the first table we received was damaged with fractured timber and marks where the hinges were.....we were prepared to wait an extra week for this to be replaced only to have the 2nd table arrive with similar, although not as bad, marks. When the manager "Dee" rang me the following day she was reluctant to order in another table - "we can just keep ordering in tables and opening them up you know"?????? Well pardon me! I hardly see how it's my fault that your products were faulty!!!!! She offered a full refund (like that's doing me some sort of a favour?!?! I haven't receive the product I paid for!) so we gladly took it and have gone elsewhere. Will never purchase from here again. Staff were pleasant enough but just don't think they get that customers should get what they pay for!

DO NOT BUY FROM THIS BUSINESS. Rude proprietor 'Barry' verbally abused my husband and myself as we attempted to buy two desks from this store. Called my husband an a*hole for asking whether the a desk I had seen a few weeks early for $100 less in this store could be sold to us at the reduced price (note that the Tuggerah Knotts pine store was still selling this desk at the lower price). Naturally we took out business elsewhere and I suggest everyone else does the same!