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05/06/2017
Brisbane Kerbing have done a number of my rental houses over the years and I always love the results. Price estimates have been accurate, and the work looks professional. I'm always excited to see the work that has been done, turning a once drab front lawn into something inviting. Highly recommend to anyone thinking of landscaping.
18/07/2016
David says he's the best in the business but I have to disagree. David completed the job in February 2016 and within 3 months the coloured sealer was peeling.
I contacted David and while he was quick to quote, I had to contact him a further 6 times before he came out on 11 July 2016 to look at the concerns I had raised. When he did arrive, he blamed the lawn mower which was not consistent with the patches as the sealer was not just peeling on the front of the kerbing but the whole width.
I informed David that I did the mowing and I never mow that close to the kerbing. Although David stopped short of calling me a liar, he did declare in his 25 years experience he's "heard it all" which I found offensive as most people would. David left me with a bottle of sealer and a brush to apply myself and I wished him all the best.
Later that day I received a very unpleasant text message. Here is a verbatim transcript of the text "Thank you for wasting our time to give you the satisfaction of getting what you want. It has probably always been the same way. We noticed the spoilt little girl look when we left. Any wonder they end up on their own in a big house! We have documented evidence of your kerb now. Hopefully we will never receive any more of your pathetic demands. Kind regards."
The job was only 3 months old and I was merely trying to gain an insight as to how the peeling could have occurred and what could be done to prevent it from happening in the future. I was never demanding in any of my communications to David, in fact I was more than patient waiting over one month for him to return my messages.
So at the end of the day I'm none the wiser as to the reasoning for the peeling but have received a bottle of sealer and a brush to apply myself however David has now received a negative review against his business which I can only hope will prevent others from experiencing the poor quality work and customer service this business delivers.