Alternative Brewing

I couldn't recommend Alternative Brewing more! Their products are fantastic and their team is extremely helpful and knowledgable.

They’ve got a gadget for everything! Up’d my coffee game 10 fold

Bought a Rancilio Silvia, arrived 2 days later in perfect condition.

Our busy cafe needed to replace one of our grinders, I had jumped on their live chat feature for some recommendations and how to get one as quick as possible. They shipped out the grinder same day as purchase and I received it 2 days later. Absolutely lifesaving!

Over the last years we have bought three different motorhome coffee machines. When the Flair came that was a go too. then we bought a usb grinder-which they assured us would do the job. Yesterday we picked up our wonderfull Quick Mill Andrea from Italy. We live on the sunshine coast and again the advice was excellent. Will be back for s grinder. Top company to deal with

I was waiting 1.5 months for my order to arrive, they are using the worst courier available - Amarex

When they reply to your questions, they always use chatGPT, so instead of a specific answer, you get a 10-page essay with no meaning. For some reason, they always mix up my name



C'mon guys, you have to just resell an item, it can't be that hard

There is a reason why they don't have google reviews....



Needless to say, I will never use them again

Purchased an expensive kettle to brew pour-over coffee from Alternative Brewing company. The product was faulty from day one and the customer service in resolving this issue was horrendous. They will happily take your money, but don't expect them to provide fair service.

I purchased a coffee roaster from alternative brewing, it had constant errors and they refuse to take any responsibility. They still have the product. I would never recommend or use them ever again

Bought $339 unit online. Item had not even arrived and it was advertised over $40 cheaper. Tried to reach out to after sales service for help but they turned their back. Do not trust them with pricing

From my initial enquiry, my dealings with a few of the Alternative Brewing team was helpful and educational. After purchasing the machine I had a few troubleshooting questions (which look to be user error!) regarding setup and how to best dial in a delicious cup.



Shoutout to Daniel for all of his help and patience with me.