Reactive Plumbing & Electrical Newcastle
13 Years
in Business
1 Year with
Yellow Pages
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About Us
Professional, Reliable, Friendly, On Time. Reactive Plumbing & Drainage
- Delightful service, or you get a gift card ($150)
- We clean up, or we pay for the cleaner ($150 max)
- We're friendly, or you get a gift card ($150)
- We're on time, or you get $10/min ($150 max)
- We're polite, or you get a gift card ($150)
- General Info
We provide a responsive, reliable, professional service, to clients who value a premium customer experience above all else.
Reactive Plumbing & Drains – Trusted Emergency Plumber in Newcastle Looking for a reliable, fast-response plumber in Newcastle? Reactive Plumbing & Drains delivers professional plumbing solutions with a focus on speed, quality, and long-lasting results. Whether you’re dealing with blocked drains, burst pipes, leaking taps, hot water system issues, or urgent plumbing emergencies, our licensed Newcastle plumbers are ready to help. 24 hours a day. 7 days a week. We specialise in: - Emergency plumbing services - Blocked drain clearing & CCTV inspections - Hot water system repairs & installations - Leak detection & pipe repairs - Water filtration systems At Reactive Plumbing & Drains, we understand that plumbing problems can’t wait. That’s why we offer rapid response times, upfront pricing, and dependable workmanship you can trust. Our team uses the latest equipment and proven techniques to diagnose and fix issues efficiently, saving you time, stress, and costly damage. Servicing Newcastle and surrounding areas, we’re committed to delivering honest advice, quality service, and solutions that last. Call Reactive Plumbing & Drains today for prompt, professional plumbing services in Newcastle.
We now focus on residential plumbing and electrical maintenance with a team of over 50 people. Craig likes our "prompt service" "Hi Jackson, Thanks for the great and prompt service that you provided on Friday 31st March. My last two experiences with plumbing companies were not that pleasant but I'll give you 10 out of 10 and will certainly use Reactive Plumbing in the future. Thanks and regards" Craig Watkins on Google
Stephen loves how we cleaned up afterwards "Tom & Nick came when they said on short notice and did a great job. Prompt service. Very personable fellas and explained everything to me. Cleaned up well after the job as well. Only good to say really. Well, done." Stephen Brique on Google Janette was impressed with our courtesy "Very courteous, listens to customer needs and does the job also did safety check. Very happy with the results." Janette Lloyd on Google
At Reactive Plumbing, we believe in transparency, fairness, and sustainability when it comes to pricing our services. Unlike traditional pricing models that often rely on hourly rates, we’ve adopted a margin pricing system that reflects the true costs of providing high-quality plumbing services to our valued clients. Reactive Plumbing will work directly with you from start to completion of your project to ensure complete satisfaction.
- Accreditations
NSW Licence No: #269464 CQLD Electrical License 1505721QBBC License No: 15397403Electrical Contractor License – 1505721- Email Business
- Brands
- Apricus Hot Water, Aqua Plus Hot Water, Aquatech Hot Water, Dux Hot Water, Ecogenica Hot Water, Emerald Hot Water, Enviroheat Hot Water, Envirosun Hot Water, Everett Hot Water, Evoheat Hot Water, Haier Hot Water, Midea Hot Water, Neopower Hot Water, Puretec Water Filtration Systems, Quantum Hot Water, Reclaim Energy Hot Water, Rheem Hot Water, Rinnai Hot Water, Sanden Hot Water, Smart Lifestyle Hot Water, Solahart Hot Water, Stiebel Eltron Hot Water, Thermann Hot Water, Wulfe Hot Water, iStore Hot Water
- Payment method
- mastercard, cash, visa
- Established
- 2013
- ABN
- 91 166 743 540
- ACN
- 166 743 540
- Staff
- 21-50
- Location
- Reactive Plumbing & Drains is based in Mayfield West and proudly services Newcastle and surrounding areas, including Maitland, Lake Macquarie, Wallsend, Charlestown, and Port Stephens. We provide fast, reliable plumbing services for home owners and local businesses, with a strong focus on emergency call-outs, blocked drains, hot water systems, leak detection, water filtration systems and general plumbing. Our local Newcastle plumbers are available 24/7, ensuring quick response times when you n
- AKA
Reactive Plumbing
Reactive Plumbing & Electrical
- Service Notes
- Emergency 24/7
- Other Links
- Categories
- Plumbers & Gasfitters, Drainage Equipment & Systems, Drainers, Drinking Water Supplies & Accessories, Filters & Filter Service, Gas Detectors, Hot Water Systems, LPG & Natural Gas Equipment & Service, Leak Detection Services, Plumbing Consultants, Sewage & Waste Water Treatment, Water Filters, Water Treatment & Equipment
- Licenses
- Legal ID: QBBC License No: 15397403 and NSW Licence No: #269464C and QLD Electrical Contractors License 1505721
- Keywords
- Blocked Toilets, Drain Clearing, Hot Water, Leak Detection, Plumber Artarmon, Plumber Asquith, Plumber Baulkham Hills, Plumber Brisbane, Plumber Carlingford, Plumber Castle Hills, Plumber Chatswood, Plumber Cheltenham, Plumber Concord, Plumber Denistone, Plumber Eastwood, Plumber Epping, Plumber Gold Coast, Plumber Gordon, Plumber Greenwich, Plumber Hills Area, Plumber Hornsby, Plumber Hunters Hill, Plumber Inner West, Plumber Killara, Plumber Lane Cove, Plumber Lindfield, Plumber Newcastle, Plumber North Rocks, Plumber North Shore, Plumber Northern Beaches, Plumber Northmead, Plumber Pennant Hills, Plumber Pymble, Plumber Roseville, Plumber Ryde, Plumber St Ives, Plumber St Leonards, Plumber Sydney, Plumber Thornleigh, Plumber Turramurra, Plumber Wahroonga, Plumber Waverton, Plumber West Ryde, Plumber Western Suburbs, Plumber Wollstonecraft, Plumbing, Tap Replacements, Toilet Repairs
Products & Services
FAQs
Do you provide a warranty for your work?
All jobs are covered by our workmanship warranty and any applicable manufacturer's warranty.
Do you use sub-contractors or your own plumbers & electricians?
All of our plumbers and electricians are full time employees personally selected by the business owner. When choosing new team members, they must meet very strict criteria before we employ them. They must be polite, friendly, tidy, clean, presentable, courteous and proud of the job they do. They are all focused on providing quality service. That's why we only rely on our own hand-picked team.
What is your "Royal Treatment Guarantee"?
Feeling respected, comfortable and in good hands is the key to peace of mind when you need a plumber or electrician — and only we offer our "Royal Treatment Guarantee". If we’re not polite, friendly and reliable, we’ll make it right with a “Limo and Bubbles Experience” (up to $200).
Do you charge extra for emergencies?
For emergency same-day service, we do have a $95 call-out, but we waive this when you proceed with any job during normal business hours - 7am-4pm, Monday through Friday. If your job is out of normal hours, it is a $95 call-out regardless of whether you proceed or not. This is to cover our technician's time away from family after hours.
What is your “We Clean or We Pay the Cleaner” Guarantee all about?
Hiring tradespeople who leave your home cleaner than they found it, is the key to stress-free repairs — and it’s only possible thanks to our “We Clean or We Pay the Cleaner” Guarantee (up to $200). So, if you feel our cleanup didn't meet with your expectations, we'll come back and clean up or we'll pay for your cleaner (up to $200).
How much will it cost?
If you are interested in hiring our team for a service, we will be glad to provide you with an upfront fair, accurate, and never-changing estimate for the works needed. We believe in true transparency of showing you the exact cost of each job before we start. That way, you will know the exact cost before we even start your job.
How long do I need to wait for a plumber or electrician?
That's up to you. If you have an emergency like burst sewer pipes, flooding, broken hot water system, we can be there 24/7. For less urgent jobs, we will do our best to fit in with your schedule.
Do you charge a callout?
The only time we charge a callout is when there's an after-hours emergency. For all other jobs, there is no callout cost. Which is great news for our clients new and old.
What is your “Clock’s Ticking, $10 Per Minute Late” Guarantee?
Tradies who value your time as much as you do are the key to hassle-free service — and only we back it with our “Clock’s Ticking, $10 Per Minute Late” Guarantee (up to $200). If we provide you with an arrival time, and we are late, we'll pay you $10 per minute for every minute we are running behind (up to $200).
Do you have a Seniors Discount?
Yes, it's 10%. So please remember to show your plumber or electrician your Seniors Card.
Reviews
03/09/2026
Daimon called in advance and turned up on time. Was friendly and knowledgable and efficient. He diagnosed the problem quickly and talked me thru short and long term solutions. Very satisfied with the service and would use again.
03/04/2026
Disconnect and reconnect for laundry refurbishment. Jack was so pleasant, efficient, helpful and explained his every move. Also extremely careful as to cleanliness of the finished job. I would have Jack and Reactive Plumbing back over anyone else.job N3982 Kilaben Bay
02/06/2026
Congratulations on a great job done by a great young man - Frazer explained the situation clearly, and Di a great job - If I need a plumber again, I will definitely use the Reactive Plumbing team again…
01/05/2026
Matt explained what he was going to do and try and clear the blockage which he did so we could use our kitchen sink again. but said he needed to come back and do a thorough clean on the drain he was going to contact the office last Friday while he was there but could not get in contact with the office but will book it in and ring me when that date will be but have not heard anything from him so follow up service is not good
12/29/2025
Mark was very thorough when completing our job. The work looks great and the area was left very clean. We are more than happy with the end product.
12/22/2025
Jack, what can I say. So well presented, polite, knowledgeable, an absolute asset to Reactive Plumbing. He was courteous, obliging, explained everything in detail to me. Not only did the home receive a clean bill of health, I would recommend Reactive and Jack to anyone considering a plumbing repair or check.
12/08/2025
N3420 I cannot recommend this company enough.
I called yesterday and Zach was at my home next morning.
Prompt, courteous.
Zach had everything fixed, explained everything and it wasn’t expensive.
Job well done, happy customer
12/07/2025
From the first call at 7 am on a Saturday morning to completion of a job Monday morning the service and communication has been immaculate. Theran was one of the loveliest trades I've ever met extremely helpful, extremely polite, extremely knowledgeable, very efficient and honest.
12/04/2025
Reactive sent Jack to fix our cracked pipe as soon as they could. Jack was great: he was on time, pleasant, professional and got the job done in no time. Very impressed. Thanks.
11/27/2025
They were quick to respond to an urgent job(N3323). Jack was friendly and very professional. Did a great job.