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Business LocationMayfield West, NSW 2304
About Uschevron down

Professional, Reliable, Friendly, On Time. Reactive Plumbing & Drainage

  • Delightful service, or you get a gift card ($150)
  • We clean up, or we pay for the cleaner ($150 max)
  • We're friendly, or you get a gift card ($150)
  • We're on time, or you get $10/min ($150 max)
  • We're polite, or you get a gift card ($150)
General Info

We provide a responsive, reliable, professional service, to clients who value a premium customer experience above all else.

Reactive Plumbing & Drains – Trusted Emergency Plumber in Newcastle Looking for a reliable, fast-response plumber in Newcastle? Reactive Plumbing & Drains delivers professional plumbing solutions with a focus on speed, quality, and long-lasting results. Whether you’re dealing with blocked drains, burst pipes, leaking taps, hot water system issues, or urgent plumbing emergencies, our licensed Newcastle plumbers are ready to help. 24 hours a day. 7 days a week. We specialise in: - Emergency plumbing services - Blocked drain clearing & CCTV inspections - Hot water system repairs & installations - Leak detection & pipe repairs - Water filtration systems At Reactive Plumbing & Drains, we understand that plumbing problems can’t wait. That’s why we offer rapid response times, upfront pricing, and dependable workmanship you can trust. Our team uses the latest equipment and proven techniques to diagnose and fix issues efficiently, saving you time, stress, and costly damage. Servicing Newcastle and surrounding areas, we’re committed to delivering honest advice, quality service, and solutions that last. Call Reactive Plumbing & Drains today for prompt, professional plumbing services in Newcastle.

We now focus on residential plumbing and electrical maintenance with a team of over 50 people. Craig likes our "prompt service" "Hi Jackson, Thanks for the great and prompt service that you provided on Friday 31st March. My last two experiences with plumbing companies were not that pleasant but I'll give you 10 out of 10 and will certainly use Reactive Plumbing in the future. Thanks and regards" Craig Watkins on Google

Stephen loves how we cleaned up afterwards "Tom & Nick came when they said on short notice and did a great job. Prompt service. Very personable fellas and explained everything to me. Cleaned up well after the job as well. Only good to say really. Well, done." Stephen Brique on Google Janette was impressed with our courtesy "Very courteous, listens to customer needs and does the job also did safety check. Very happy with the results." Janette Lloyd on Google

At Reactive Plumbing, we believe in transparency, fairness, and sustainability when it comes to pricing our services. Unlike traditional pricing models that often rely on hourly rates, we’ve adopted a margin pricing system that reflects the true costs of providing high-quality plumbing services to our valued clients. Reactive Plumbing will work directly with you from start to completion of your project to ensure complete satisfaction.

Accreditations
Accreditation badgeElectrical Contractor License – 1505721Accreditation badgeNSW Licence No: #269464 CAccreditation badgeQLD Electrical License 1505721Accreditation badgeQBBC License No: 15397403
Email
Brands
Apricus Hot Water, Aqua Plus Hot Water, Aquatech Hot Water, Dux Hot Water, Ecogenica Hot Water, Emerald Hot Water, Enviroheat Hot Water, Envirosun Hot Water, Everett Hot Water, Evoheat Hot Water, Haier Hot Water, Midea Hot Water, Neopower Hot Water, Puretec Water Filtration Systems, Quantum Hot Water, Reclaim Energy Hot Water, Rheem Hot Water, Rinnai Hot Water, Sanden Hot Water, Smart Lifestyle Hot Water, Solahart Hot Water, Stiebel Eltron Hot Water, Thermann Hot Water, Wulfe Hot Water, iStore Hot Water
Payment method
mastercard, cash, visa
Established
2013
ABN
91 166 743 540
ACN
166 743 540
Staff
21-50
Location
Reactive Plumbing & Drains is based in Mayfield West and proudly services Newcastle and surrounding areas, including Maitland, Lake Macquarie, Wallsend, Charlestown, and Port Stephens. We provide fast, reliable plumbing services for home owners and local businesses, with a strong focus on emergency call-outs, blocked drains, hot water systems, leak detection, water filtration systems and general plumbing. Our local Newcastle plumbers are available 24/7, ensuring quick response times when you n
AKA

Reactive Plumbing

Reactive Plumbing & Electrical

Service Notes
Emergency 24/7
Categories
Licenses
Legal ID: QBBC License No: 15397403 and NSW Licence No: #269464C and QLD Electrical Contractors License 1505721
Keywords
Blocked Toilets, Drain Clearing, Hot Water, Leak Detection, Plumber Artarmon, Plumber Asquith, Plumber Baulkham Hills, Plumber Brisbane, Plumber Carlingford, Plumber Castle Hills, Plumber Chatswood, Plumber Cheltenham, Plumber Concord, Plumber Denistone, Plumber Eastwood, Plumber Epping, Plumber Gold Coast, Plumber Gordon, Plumber Greenwich, Plumber Hills Area, Plumber Hornsby, Plumber Hunters Hill, Plumber Inner West, Plumber Killara, Plumber Lane Cove, Plumber Lindfield, Plumber Newcastle, Plumber North Rocks, Plumber North Shore, Plumber Northern Beaches, Plumber Northmead, Plumber Pennant Hills, Plumber Pymble, Plumber Roseville, Plumber Ryde, Plumber St Ives, Plumber St Leonards, Plumber Sydney, Plumber Thornleigh, Plumber Turramurra, Plumber Wahroonga, Plumber Waverton, Plumber West Ryde, Plumber Western Suburbs, Plumber Wollstonecraft, Plumbing, Tap Replacements, Toilet Repairs
Products & Serviceschevron down
Products
PURETEC FILTERWALL - F3 Whole House Water Filter, PURETEC FILTERWALL - F4 Whole House Water Filter, PURETEC FILTERWALL - F5 Whole House Water Filter, PURETEC FILTERWALL - F6 Whole House Water Filter, Rheem 4 Star Gas Storage Hot Water System, Rheem 5 Star Gas Storage Hot Water System, Rheem Ambiheat Heat Pump Hot Water System, Rheem Continuous Flow Gas Hot Water System, Rheem Eclipse Solar Hot Water System, Rheem Heavy Duty Electric Hot Water System, Rheem Loline Solar Hot Water System, Rheem Metro Electric Hot Water System, Rheem Stellar Stainless Steel Electric Hot Water System, Rinnai Commercial Hot Water Systems, Rinnai Electric Hot Water System, Rinnai Enviroflo Heat Pump Hot Water System, Rinnai Gas Storage Hot Water System, Rinnai Hotflo Electric Hot Water System, Rinnai Infinity Continuous Flow Gas Hot Water System, Rinnai Infinity VT Continuous Flow Gas Hot Water System, Rinnai Sunmaster Solar Hot Water System
Services
Backflow Prevention, Drain Clearing, Drain Relining, Drain Repair & Replacement, Gas Leak Repairs, Hot Water Repair & Installation, Leak Detection, Plumbers & Gasfitters, Sewer Clearing, Storm Water Repair & Replacement, Tempering Valve Repair & Replacement, Thermostatic Mixing, Thermostatic Mixing Valves, Water Filtration Installation & Repair
FAQschevron down

Do you provide a warranty for your work?

All jobs are covered by our workmanship warranty and any applicable manufacturer's warranty.


Do you use sub-contractors or your own plumbers & electricians?

All of our plumbers and electricians are full time employees personally selected by the business owner. When choosing new team members, they must meet very strict criteria before we employ them. They must be polite, friendly, tidy, clean, presentable, courteous and proud of the job they do. They are all focused on providing quality service. That's why we only rely on our own hand-picked team.


What is your "Royal Treatment Guarantee"?

Feeling respected, comfortable and in good hands is the key to peace of mind when you need a plumber or electrician — and only we offer our "Royal Treatment Guarantee". If we’re not polite, friendly and reliable, we’ll make it right with a “Limo and Bubbles Experience” (up to $200).


Do you charge extra for emergencies?

For emergency same-day service, we do have a $95 call-out, but we waive this when you proceed with any job during normal business hours - 7am-4pm, Monday through Friday. If your job is out of normal hours, it is a $95 call-out regardless of whether you proceed or not. This is to cover our technician's time away from family after hours.


What is your “We Clean or We Pay the Cleaner” Guarantee all about?

Hiring tradespeople who leave your home cleaner than they found it, is the key to stress-free repairs — and it’s only possible thanks to our “We Clean or We Pay the Cleaner” Guarantee (up to $200). So, if you feel our cleanup didn't meet with your expectations, we'll come back and clean up or we'll pay for your cleaner (up to $200).


How much will it cost?

If you are interested in hiring our team for a service, we will be glad to provide you with an upfront fair, accurate, and never-changing estimate for the works needed. We believe in true transparency of showing you the exact cost of each job before we start. That way, you will know the exact cost before we even start your job.


How long do I need to wait for a plumber or electrician?

That's up to you. If you have an emergency like burst sewer pipes, flooding, broken hot water system, we can be there 24/7. For less urgent jobs, we will do our best to fit in with your schedule.


Do you charge a callout?

The only time we charge a callout is when there's an after-hours emergency. For all other jobs, there is no callout cost. Which is great news for our clients new and old.


What is your “Clock’s Ticking, $10 Per Minute Late” Guarantee?

Tradies who value your time as much as you do are the key to hassle-free service — and only we back it with our “Clock’s Ticking, $10 Per Minute Late” Guarantee (up to $200). If we provide you with an arrival time, and we are late, we'll pay you $10 per minute for every minute we are running behind (up to $200).


Do you have a Seniors Discount?

Yes, it's 10%. So please remember to show your plumber or electrician your Seniors Card.


Reviews

Dave1947

11/27/2025

Great and friendly service for us

Great and prompt job (N3319) and well priced within our budget

Ivan

11/21/2025

Great job, great company

I would like to share my impression with the work carried out by Luke from Reactive Plumbing. The job number was N3248 and was in Lakelands, NSW. It involved relining of the joint section of two misaligned sewer pipe deep underground.

Luke carried out the work on time and on budget to very high standard. Furthermore, he explained to me in detail the rather complex technology utilised in the work and its benefits.

The quality of the work is supported by the 25 year warranty on the work which I find extraordinary.

I most definitely would recommend the services of Reactive Plumbing.

Annette

11/13/2025

Matt & Joey

I recently had to have a section of sewer pipes replaced.I received same day service fom Matt who initially diagnosed the problem and was extremely honest and transparent in providing best solutions to assist in decision making for resolution of existing problem.

Then was Joey who came and did the had slog

the next day. There was no access do get an excavator so he had to clear ovegrown scrub dig a large trench by himself to replace pipes. Joey was extremely polite and explained things clearly and the work site was left clean an tidy.This guy deserves plumber of the year .

Job # N3176 Toronto

N3188

11/13/2025

Absolutely great representation of a great company

Mathew was very professional, very knowledgeable and offered great advice in a not so standard situation. He is an asset to a very professional company.

DaveT

11/06/2025

N13161

Fantastic, great quailty professional service , recomended

N3136

11/03/2025

Great service &business

Fantastic computer work with

Explained everything & carried out a thorough job

Highly recommended

Steers

10/23/2025

Fantastic prompt service

The response was with half and hour very impressed with Lackie friendly professional explained what was needed. Will definitely recommend him and your company.

Marzi

10/22/2025

Fabulous service

Zach came this morning and he was amazing. Worked all day in this heat installing new hot water service. Thankyou Zach. You were hardworking and very polite. Thanks again for your prompt and efficient service.

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Dave

10/17/2025

Great job

There response was really quick thanks for the help.

Theo

10/15/2025

Professional servicr

Reactive plumber reacted to my request for my leaking tap fast professionally and courteously very well mannered. Thank you for your professionalism.