NuLife TV Antenna Service

great customer service, experienced technician, fast service

Excellent customer service, fast response, competitive price. Definitely recommend.

Great customer service, prompt, great product, would highly recommend for a new antenna. Thanks NuLife.

I was having reception issues at my place and found Nulife on yellow pages. A friendly lady called me and offered me a free on site quote for the next day which I thought was great. When Cameron arrived on site he was very informative. I was happy to give him the business as he sounded like he knew what he was doing. When Cameron finished he made sure all my TVs were working perfectly. I think he taught me a few things. From start to finish my experience with this company was easy. I will be happy to recommend this company to my friends and family.

They responded to my enquiry very fast and efficient. The technician arrived in the time frame that was advised. Great service, and now I have great reception. Thankyou Nulife

After calling Nulife Anteena to help me with my situation, from the service I received from the customer service team and the time frame of sending out a technician. I was very impressed. Thankyou to the team I would highly recommend this company.

Looked around gave me quote which I accepted. Got halfway through the job and then told me it would cost more...not happy and told him so but accepted as he was halfway through the job. After spending half a day in the roof and under the floor then told me he could not do the job. Not impressed.

Chris attended our place and was polite, knowledgeable, and efficient. Our antenna problems were fixed quickly and affordably. I'd definitely recommend Chris and Nu-Life to anyone with TV antenna problems. Thanks Nu-Life!

Rang at 9:05 and made a booking for the same day. They said technician had 2 local jobs and would be at our place between 12-2.
We then had a phone call at 12:36 to advise us that noone would be available because he is finishing at 12:30.
What kind of service is that? They wasted our time and then had the gaul to ask if we wanted to book in for next saturday.

UPDATE: After posting the review below, I was immediately contacted by Arthur, the service manager at Nu-Life, who has been very helpful in rectifying my issues. The issues with the reception have now been resolved and he was able to provide a very good price for the relocation of my antenna position to the top of the roof to provide optimal reception. He even provided follow up calls to make sure everything was ok. Thanks for all of your help in improving my experiences with your company.
_____________________________

I thought I would pick a 'local' business to replace my old analogue antenna so found Nu Life. The technician came late but was a nice guy and said that he would need to replace my antenna with a digital antenna. We agreed on a price and he brought out a small and simple antenna. I asked if he was sure that it would be strong enough to provide all channels especially at night when my channels would drop out and he said "yes". He was kind enough to also replace my antenna cable going to the TV with a higher gauge cable he made.

At night, however, the channels began to drop again and what was worse was that other channels which I had no issues with were getting artifacts or dropping out. I called Nu Life support and they said that the only days available to me were workdays. I arranged to have a day off work and the support staff said that she would make it in the morning so that I wouldn't be wasting my whole day waiting for the technician.

On the day, no technician came in the morning so I called Nu Life support who said that he was running late and that he would not be able to come until later in the afternoon and if I was still able to "be there". I said yes since it was very hard for me to take a day off work. Later in the afternoon, I receive a text message to say that I had to call them back up to rebook the appointment. So no technician came and somehow I am going to find another day off work to wait for Nu Life to fix my antenna.