Easy Airport Parking

I parked my car here for a weekend and on my return i found a lot of damage on the one side of the car. They did a report and took pics but nothing has happened. Ive emailed them multiple times and called many times but not able to speak to a manager. It has been 3 weeks and not even an apology or anything. This is the second "lower cost" parking ive used and both damaged my car. To save yourself a lot of frustration and money rather use the bigger ones. Its worth the extra money.