AAA City Removalist

Well.. I have to say.. worse decision I made to use AAA.
Don't use their wrapping service - It takes twice as long
lastly don't sign any documents until they are finished. got charged extra half hour.

I used AAA City Removalist for my move from Liverpool to Reverina. i recieved more that 20 calls but it was their staffs professionalism that gained my attention. the quote was fair price-wise but the reviews i read had me a little spooked. if it was not for the communication factor between the staffs and myself i would have probably skipped over them. I was not disappointed with them at all. they were on time, the guys worked hard and the price was only 2500 bucks over my quote. I chalk that up to the special packing, there were free offers though. the fee 2000 bucks was well worth the move and i have no complaints and would use them again if needed.

Thank god I have finally found removalists that is reliable, friendly, fast and respectful of my stuffs.
I just moved my house into storage for a few months and I will definitely call AAA City Removalis
to move me into my next home, no more dodgy, over priced removalists for me! I can rely on AAA City Removalist.

I had a good experience with this company. My son was a removalist so I know they sometimes can "go slow" but that was not our experience with this company, the 2 gentlemen just kept on going, methodically and carefully. They were respectful and polite, and very very careful with our furniture. The move took a little longer than we expected, due to stairs and building height but I felt they earnt every cent of it. Its a horrible job that most of us would rather not ever do, but this company was professional from start to finish and I was very happy with them.
Colleen, Roselands.

I had to move over the weekend from a semi to an apartment. Ronnie and his co-worker in truck 11 were amazing and worked like Trojans. They worked quickly and efficiently, bringing my move from Maroubra to Lane Cove packed up and moved in within 4hrs. They also had to squeeze my 3 seater leather lounge up 4 flights of stairs and through a small emergency stairwell doorway without any fuss or complaining and didnt give up, even when it wasnt looking good. Hats off to them big thanks guys, you made my day and my move a smooth one. Cheers, Lisa

Fantastic affordable removals. AAA city Removalists were very flexible with time as we didn't want to spend more money than necessary.. On the morning of the move they arrived before 9am start and cracked on straight away, they managed to load and offload within the 3 hours. They took care with our furniture and gave us the option to help us rebuild furniture in our new property. I would never hesitate to use AAA city removalist again or recommend to my friends.

Excellent service slightly higher price then your local backyard job but worth every penny when it came to professionalism quality of work and a challenging move. And they all spoke fluent English which makes the move a lot easier.

we used AAA to move our 3 bedroom home from Windsor to Pennant hills, They done a great job, Hard working men and excellent customer service in the office !!

I couldn't be more happier on the removal service by aaacityremovalist the customer service team was excellent from the time I enquired about their service, quote etc. they looked after everything for me, didnt need to worry too much. I'd personally like to thank George for looking after my move and making sure i got through it without any problems. The Removalists were professional and i felt comfortable the way they handled my stuff, especially my antiques. I believe they did their work on time and pleased with the overall relocation service. thanks AAA, Tom Hilly

Horrible! I had hired this company to move the contents of a 2 br apartment from a street-level garage to a single storey house (easy access). They spent the entire time suggesting schemes, and then spending time standing idle trying to convince me why I should go ahead with them. For example, I had requested 2 men and a truck. They turn up with 3 men. I said to them that i only wanted 2 men thank you very much. They stood around trying to convince me that i should have 3 men to 'speed up' the job. I said no thanks. They then spent 10-15 minutes talking on the phone to try and find another job for the third guy -- time that I was paying for. They then suggest that they would like to 'wrap' my furniture at a cost of $100 for every 2 items. I said to them that this did not make sense. I was already paying for just under $100 an hour, so what was the additional cost for? they said 'it's for bubble wrap'. I asked : 'what if i supply the bubble wrap?' they said : 'no we can only use our own', then they suggested that they could do me a favour. I refused all wrapping proposals. They then get on the phone to the company and spend about 20 minutes (again time that I was paying for). Fourty five minutes later from the minute they arrived, the loading of my stuff on the truck begins. Each item required a debate on where it should go, it took 3 and a half hours to load the contents of my 2 bd apartment. They then asked us to drive ahead of them so we can have the door open and ready. The destination was 20 km away, on a weekend, no traffic. We got there in 25 minutes and assumed it would take them no more than 45 minutes. They turned up 1 hour and 15 minutes later.
They then proceeded to very very slowly unloading our furniture. We got angry and were helping them. We were bypassing them. Upon lifting my bed-side table, i noticed that it was broken (it's made of glass). They denied that it was their doing. After 3 hours of unloading, there was one small cupboard frame (a cupboard without the door, back or shelves) and 3 tea cartons (with clothes). The removalist who had been doing all the 'negotiations' then stops working and starts doing paperwork. This goes on for 15 minutes. Since the one inside the truck passing everything to the second guy, all the activities ceased while we were waiting for them to finish the paperwork. I ask them what they were doing and advise them that usually paperwork is done after the move is finished and not charged . They then come up with another proposal: 'How about I stop the clock now and only charge you for 9 and a half hours?' Nine and a half hours to move the contents of 2 br apartment 20 km? are you kidding me? Even if I had agreed to pay for the time that they spent standing around talking, it would still mean that it was going to take them 1 and a half hours to unload the cupboard shell and the 3 tea cartons? They then refuse to unload my cupboard , until i had called the office and paid for 'at least 9 hours'. I made a mistake, i did pay. Recovered my cupboard and only paid them what was fair which is maybe 3 or 4 hours minus the cost of the bed side table that they damaged.