Reactive Plumbing & Electrical Sydney
13 Years
in Business
1 Year with
Yellow Pages
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About Us
Professional, Reliable, Friendly, On Time Reactive Plumbing & Drainage
- Delightful service, or you get a gift card ($150)
- We clean up, or we pay for the cleaner ($150 max)
- We're friendly, or you get a gift card ($150)
- We're on time, or you get $10/min ($150 max)
- We're polite, or you get a gift card ($150)
- General Info
We provide a responsive, reliable, professional service, to clients who value a premium customer experience above all else.
Our family-owned business started out in 2013 primarily working with strata management companies, and property managers. It was a small business that has grown from a guy in a truck running his business from home to the well-oiled professional plumbing and electrical business you see today.
We now focus on residential plumbing and electrical maintenance with a team of over 50 people. Craig likes our "prompt service" "Hi Jackson, Thanks for the great and prompt service that you provided on Friday 31st March. My last two experiences with plumbing companies were not that pleasant but I'll give you 10 out of 10 and will certainly use Reactive Plumbing in the future. Thanks and regards" Craig Watkins on Google
Stephen loves how we cleaned up afterwards "Tom & Nick came when they said on short notice and did a great job. Prompt service. Very personable fellas and explained everything to me. Cleaned up well after the job as well. Only good to say really. Well, done." Stephen Brique on Google Janette was impressed with our courtesy "Very courteous, listens to customer needs and does the job also did safety check. Very happy with the results." Janette Lloyd on Google
At Reactive Plumbing, we believe in transparency, fairness, and sustainability when it comes to pricing our services. Unlike traditional pricing models that often rely on hourly rates, we’ve adopted a margin pricing system that reflects the true costs of providing high-quality plumbing services to our valued clients. Reactive Plumbing will work directly with you from start to completion of your project to ensure complete satisfaction.
- Email Business
- Established
- 2013
- ABN
- 91 166 743 540
- ACN
- 166 743 540
- Staff
- 21-50
- Service Notes
- Emergency 24/7
- Other Links
- Categories
- Licenses
- Legal ID: QBBC License No: 15397403 and NSW Licence No: #269464C and QLD Electrical Contractors License 1505721
- Keywords
- Blocked Toilets, Drain Clearing, Hot Water, Leak Detection, Plumber Artarmon, Plumber Asquith, Plumber Baulkham Hills, Plumber Brisbane, Plumber Carlingford, Plumber Castle Hills, Plumber Chatswood, Plumber Cheltenham, Plumber Concord, Plumber Denistone, Plumber Eastwood, Plumber Epping, Plumber Gold Coast, Plumber Gordon, Plumber Greenwich, Plumber Hills Area, Plumber Hornsby, Plumber Hunters Hill, Plumber Inner West, Plumber Killara, Plumber Lane Cove, Plumber Lindfield, Plumber Newcastle, Plumber North Rocks, Plumber North Shore, Plumber Northern Beaches, Plumber Northmead, Plumber Pennant Hills, Plumber Pymble, Plumber Roseville, Plumber Ryde, Plumber St Ives, Plumber St Leonards, Plumber Sydney, Plumber Thornleigh, Plumber Turramurra, Plumber Wahroonga, Plumber Waverton, Plumber West Ryde, Plumber Western Suburbs, Plumber Wollstonecraft, Plumbing, Tap Replacements, Toilet Repairs
FAQs
Do you provide a warranty for your work?
All jobs are covered by our workmanship warranty and any applicable manufacturer's warranty.
Do you use sub-contractors or your own plumbers & electricians?
All of our plumbers and electricians are full time employees personally selected by the business owner. When choosing new team members, they must meet very strict criteria before we employ them. They must be polite, friendly, tidy, clean, presentable, courteous and proud of the job they do. They are all focused on providing quality service. That's why we only rely on our own hand-picked team.
What is your "Royal Treatment Guarantee"?
Feeling respected, comfortable and in good hands is the key to peace of mind when you need a plumber or electrician — and only we offer our "Royal Treatment Guarantee". If we’re not polite, friendly and reliable, we’ll make it right with a “Limo and Bubbles Experience” (up to $200).
Do you charge extra for emergencies?
For emergency same-day service, we do have a $95 call-out, but we waive this when you proceed with any job during normal business hours - 7am-4pm, Monday through Friday. If your job is out of normal hours, it is a $95 call-out regardless of whether you proceed or not. This is to cover our technician's time away from family after hours.
What is your “We Clean or We Pay the Cleaner” Guarantee all about?
Hiring tradespeople who leave your home cleaner than they found it, is the key to stress-free repairs — and it’s only possible thanks to our “We Clean or We Pay the Cleaner” Guarantee (up to $200). So, if you feel our cleanup didn't meet with your expectations, we'll come back and clean up or we'll pay for your cleaner (up to $200).
How much will it cost?
If you are interested in hiring our team for a service, we will be glad to provide you with an upfront fair, accurate, and never-changing estimate for the works needed. We believe in true transparency of showing you the exact cost of each job before we start. That way, you will know the exact cost before we even start your job.
How long do I need to wait for a plumber or electrician?
That's up to you. If you have an emergency like burst sewer pipes, flooding, broken hot water system, we can be there 24/7. For less urgent jobs, we will do our best to fit in with your schedule.
Do you charge a callout?
The only time we charge a callout is when there's an after-hours emergency. For all other jobs, there is no callout cost. Which is great news for our clients new and old.
What is your “Clock’s Ticking, $10 Per Minute Late” Guarantee?
Tradies who value your time as much as you do are the key to hassle-free service — and only we back it with our “Clock’s Ticking, $10 Per Minute Late” Guarantee (up to $200). If we provide you with an arrival time, and we are late, we'll pay you $10 per minute for every minute we are running behind (up to $200).
Do you have a Seniors Discount?
Yes, it's 10%. So please remember to show your plumber or electrician your Seniors Card.
Reviews
12/04/2025
Johan was really great, polite and friendly. He checked the plumbing to my new home and checked other areas to make sure all is in order. I would recommend this company without any hesitation. Their tradesmen have always been great to deal with.
12/03/2025
I put an enquiry through their website and they responded very quickly. Johan came to our property and diagnosed the problem. He gave us quote and different options to fix the problem. He is very lovely guy, pretty straightforward, good communication and on time on the job. I couldn’t be more pleased with the job he has done.
Reference job no: 51562
12/01/2025
Jake did a wonderful job of inspecting a leak in our bathroom in St Leonards and coming up with a range of possible options to proceed with. Once decided, he efficiently sourced all the parts, removed the old toilet suite, installed the new one and gave clear instructions on the waiting period for the silicon to set. Jake was very friendly and clear throughout the whole process, so I could understand what was broken and what needs to happen.
12/01/2025
I only leave reviews when im very impressed. Johan came to my house to replace a broken hot water system. Straight away you could tell johan was the real deal, he was very polite and had the awareness to not wake our sleeping baby. To our surprise he fixed the hot water immediately and broke down the difference options and cost. He gave us a timeframe when he would be done a delivered perfectly. If everyone was as great to deal with as johan in this world its would be an amazing world. Thank you very much if we have any other plumbing problems one day im calling you straight back!
11/28/2025
Jackson and Gus were super helpful with my plumbing issues. They were detailed and not pushy with what needed to be fixed. They commenced the work once all was agreed and they did an excellent job to solve the issue. Great guys and great work!!
11/27/2025
Peter has always been great with answering my stupid questions and explaing concepts. He's always been clear with options and helping me work through different ways to takle problems.
Will always highly recommend
11/25/2025
Thanks Nick for doing such a neat job, hood to have the water back on after so many days
11/25/2025
Very helpful and the best customer service! Friendly and would not hesitate in using the company again. Great workmenship
11/24/2025
Reactive Plumbing responded to my online enquiry for Puretech Water filtration systems. Living in the Lower Blue Mountains can have challenges obtaining even a quote from various trades, however, a friendly, knowledgeable plumber promptly arrived to provide options for water filtration among other items. Job No 51412 was commenced immediately with the remaining completed within the week. Work completed as follows;
1. Three Stage Puretech Water filter supplied & installed.
2. Reverse Osmosis filter and tap installed.
3. New kitchen tap which nicely matches the filter tap.
4. Hot water system service
5. Rain water tank filter
6. Mains water pressure regulator
The reverse osmosis Fitler has certainly made a difference to the taste purity of the town water, very happy!
The 3stage Puretech system is installed very neatly, really looks the part installed in an unobtrusive location near the front side gate yet clears the gate too!
The entire process from initiation to final payment was seamless, friendly & professional. Kudos to the team!
I highly recommend Reactive Plumbing to you.
Cheers,
Steve
11/16/2025
Luke was very efficient, polite and professional. The work was done in a timely fashion and they turned up on time.Couldn't ask for more.