1300 164 064CallVisit WebsiteVisit Website
Business LocationAdelaide, SA 5000
About Uschevron down

Air Conditioning services whenever you need

  • Finance options** available
  • Fixed prices for all jobs big and small
  • On site in 30 minutes
  • Same rates 24 hours a day, 7 days a week
General Info

When it comes to expert plumbers and gasfitters, no one can beat us. Our high-quality services are unparalleled.

On blistering hot summer days and chilly winter nights, you need Mr Emergency. You can rely on our local team of professionals for prompt service with customer integrity at the forefront. We can get your air conditioning or heating up and running in no time at all.

Mr Emergency has you covered for all your general and emergency air conditioning services including:Air Conditioner installation and repairs Scheduled servicing Evaporative cooling Gas fitting Hydronic heating Air con regassing Duct cleaning Gas leak detectionAnd more!

We pride ourselves on providing outstanding benefits for our customers, including:No surcharge after hours, on weekends or during public holidays Having an expert at your door within 30 minutes of your call Flexible, interest free payment options Licensed and fully qualified plumbers and gas fitters Available 24 hours a day, 7 days a week Leaving your home neat and tidy after the job is complete Upfront, fixed price quotes for your peace of mind

Mr Emergency partners with ZipPay and Hummloan to offer customers convenient finance options on all air conditioning and gas fitting work. That’s fix now, pay later, which comes in handy when urgent repairs or replacements are required. So, pick a service that suits your budget and get your heating and cooling sorted today!

Accreditations
Accreditation badgeLicenced Professional PlumbersAccreditation badgeConvenient Payment Options** On All Large Purchases And Specials
Email
Established
2023
ABN
89 152 593 630
ACN
152 593 630
Staff
11-20
Category
Commercial
Yes
Licenses
Legal ID: QLD 1277109/1504920, AU 57346, Legal ID: SA BLD244302/PGE262113, AU 57346, Legal ID: VIC 49543 / REC 35055, AU 57346, Legal ID: WA PL7618/GF14476/EC16492 | AU 57346
Keywords
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FAQschevron down

Are there extra after hours/weekend/public holiday charges?

No! We charge the same rates every hour of every day so you’re never slugged with after hour charges.


How can I book with Mr Emergency?

Simply call us to speak directly with our call centre or fill out a booking form on our website and we’ll get back to you within three minutes.


What payment method do you accept?

We accept cash, credit cards, debit cards, cheque and payment plans.


How quickly can you respond?

We can be at your door 30 minutes after your call!


What brands do you work with?

We can work with all major brands, makes and models. To find out if we can install your favourite brand, just give us a call.


How do your quotes work?

We send a technician out to your home to do a site inspection and they will provide you with a fixed price quote for your situation specifically which you have the choice to accept.


Are you insured?

Yes! All our technicians are insured and we have $20 million in public liability insurance.


Are you licensed?

Yes, we hold all required licenses and all our staff are fully qualified in their field of work.


Reviews

Maria

11/23/2023

High quality service

Prompt response and excellent service for AC repair, heating repair, and boiler repair. The technicians were thorough in diagnosing the HVAC issue and provided a lasting solution. Highly satisfied with their work.

Alison

11/22/2023

quick and easy

Very responsive, polite and professional technicians.

They arrived the same day, while other companies I'd ringed couldn't attend within the next 7 days. Would use them again

Alison

11/22/2023

quick and easy

Very responsive, polite and professional technicians.

They arrived the same day, while other companies I'd ringed couldn't attend within the next 7 days. Would use them again

NaFi

11/21/2023

toilet repair

Toilet wouldn’t stop running, so I gave these plumbers a call. They fixed it fast, and the price was right. Really pleased with their work.

Kelly

10/31/2023

Fantastic experience

They are indeed fast and very professional. Overall fantastic experience. Would use them again

Rhys

10/30/2023

Overpriced and Cause more problems

Company come out and was meant to clean our Aircon, went on to break the aircon to point of it not working. Do not trust this business or any of its other names.

Reg

10/26/2023

Rip off merchants.

Mr Emergency a.k.a Metropolitan Services / Plumbing - search for the Current Affair / Channel 9 program on them. Basically ripped me off - sent me a $2.2K invoice for an hour of their Engineers time to diagnose a gas leak on my air conditioning unit, work defined on their invoice as a “rejuvenation” which when asked they would not define what that actually means! As I understand rejuvenation to means to make good / repair, which they did not do! This invoice was received afterwards I was not told at any point prior approximately what their charges will be!

Do an ABN search for their business name Plumbing & Gas Pty Ltd, you will find a long list of trading names including Mr Emergency & Metropolitan, clearly well dodgy if they need so many trading names complaint raised with Office of Fair Trading & QBCC.

BEWARE DO NOT USE THIS CO THEY WILL RIP YOU OFF!

Cris

10/17/2023

Hot water system installation

Just got a new hot water system fitted in. The technician was punctual, explained everything clearly, and left no mess behind. It's been a week and the water's perfectly heated every time. Genuine pro at work. Couldn't be happier with the service!

Karen666

09/01/2023

Overpriced and Don't Fix your Problem

I called out MrEmergency to fix a hydronic heating system boiler. Firstly they arrived promptly after paying the $141 call out upfront. The person who came out made me sign a contract with the promise someone else would be over to fix the problem they identified in a few hours. After I signed their expensive contract ($2449) they then said no one can arrive for another 4 days. When someone did arrive they didn't diagnose or fix the problem. MrEmergency (who are really just Metropolitan contractors who attended) told me to find someone else to fix it. Another contractor fixed the problem in less than 5 minutes for $720.

Elissa

08/25/2023

Expert Heater Installation

They guided me through heater options, recommended the right size, and completed the installation flawlessly. Thanks.