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- Legal ID: Specialised parcel delivery business
Reviews
06/02/2022
Parcel (apparently) left unsecured and without signature (as requested), and subsequently disappeared. The ridiculous people who call themselves "Customer Service Champions" and "Customer Service Specialists" do absolutely nothing but promise you they are looking into the matter and NEVER return your queries. Quite simply the worst service I have ever encountered.
04/08/2022
Couriers please do not even deserve a star. Worst courier company EVER. Always expect to add 2 extra weeks onto your delivery time. The Poor businesses' that use this company as their preferred supplier would be losing so much business due to the incompetence of couriers please. Will not buy a product that uses this courier to deliver. Good luck getting your products!
04/01/2022
Agents does not think out of the box worst coustomer service
03/07/2022
Completely unsatisfactory service . I’ve been trying for 4 days to get a pickup , call after call yields nothing but frustration. Never ever will I use this service again and certainly will not shop with a company who uses them for delivery. Avoid !
03/02/2022
Couriers please failed to deliver my parcel twice yesterday and again for the booking redelivery today first they tried to claim the driver couldn't locate the address then the story changed to the address is incorrect I checked the address on the sales invoice it was definitely correct multiple excuses and they had no idea where my parcel was nice customer service don't waste your time calling no one answers the phones the only contact is by email or a automated chat bot
03/01/2022
Steer clear of this business. Or you will regret it
12/21/2021
It's impossible to rectify any errors with them. They make you submit forms and say someone from their team will contact you in 3 days. Heard nothing. And they still delivered to the wrong address despite submitting forms with correct. Do not use this company.
12/20/2021
I would not recommend this courier service to my worst enemy.
My consignment arrive in Perth 14 days ago after only take 4 days from NSW.
Have raised 2 notices with them and they do not bother to call me or notify me what's happening to my consignment.
Have just been advised that my consignment is due next Wednesday!
I do not accept the COVID-19 excuses as we have had 2 other commitments from reputable couriers which only took 5 days from order to door.
Will not be using them again and will make sure my suppliers are aware of this inexcusable delay.
11/08/2021
I have rang twice, with NO luck to them answers their phones. Have sent 3 emails regarding my LOST parcel, still NO replies.
What a joke for a company!
Would NOT recommend them to anyone, or their DOG.
09/17/2021
The driver that comes through wickham NSW, never stops at my house, instead takes my parcels to some random place that I have no idea where it is, then clicks “delivered” and enters that it was delivered to my address, the picture attached to the delivery notice is not my house, yet when I try to call couriers please I get hung up on or no answer, they don’t reply to my emails and I never find out where my parcels have been taken and because they don’t reply to anyone the shops I ordered from can’t refund me because there’s no proof that it wasn’t delivered to my address. Absolute rubbish, don’t know how you people sleep at night and yourselves a courier. Pathetic.




