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Category
Licenses
Legal ID: Specialised parcel delivery business

Reviews

Will C.

08/25/2021

just stay away

I cant contact anyone, no one calls back no email support nothing! worst company in Australia :(

Barry N.

08/14/2021

Penrith to st clair 4 day and at a cost of $20 not happy left measages no reply left email no reply

No happy penrith to st clair 4 days and $20 not happy left messages no call back tried calling no answer

Jo-Anne D.

08/12/2021

What a joke!

Trying to contact this company is a joke. I am chasing a parcel that was sent over 3 weeks ago. You phone and get a message and they just hang up. You email over and over and get no response. How can anyone run a business like this. They blame it on Covid 19 but Australia Post and others can still seem to deliver on time and provide a full tracking system. I will be checking in future when purchasing items. If they use Couriers Please it will be NO THANK YOU from me.

Mario H.

06/04/2021

Extremely bad service! Can't stand this company!

When I ordered my parcel, I ordered it fast and I mentioned urgently that I need the parcel by Friday max.

I kept on calling 20 times each day to make sure it will be delivered in time.

On friday it said the parcel is on board for delivery. I called every single hour during that day and they assured me it will be ready by today. Every single time they tried calling the driver but there was no response. What kind if company is that that the driver doesn't answer the calls nor read the msgs!

I called finally after 30 times at 5 pm, and after 30 min on the phone, I finally spoke with a supervisor. And she mentioned that she cannot do anything as its the end of business hours.

I don't understand why no one could of reached the driver the whole 3 days!! Very bad company, very bad drivers, very bad service.

Amrita S.

03/03/2021

Atrocious service | Waste of money on delivery

For the last 2 years consistently the driver makes no effort to deliver items. What's the use of paying for delivery when it is not delivered? Very poor service service and the management are incompetent too. I've complaint several times and nothing has been done There should be minus stars for this company. I'm going to see what my options are with the Ombudsman

paul M.

03/01/2021

Beyond bad

The worst. Racking gives no sense of delivery window. Drive by at 6.50, no contact then impossible redelivery options. Don't use. And I will never again use a business that uses then -ever-.

RACS S.

02/25/2021

Lazy Dulwich Hill Driver

Dear Dulwich Hill Driver,

You are getting paid to deliver my parcel to my door. If you are too lazy to do so, then you better find another job. You should be thankful that you have a job at the moment. Had to drive 2km to pickup my parcel.

Sabreena Mary H.

02/18/2021

Package damaged, item broken

I did try to call couriers please. I waited 27 minutes. My package arrived opened. Left at my door, I was home but heard nothing. Opened the parcel my item was broken. The courier would have known this, as the packaging was badly damaged

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Harry Z.

02/05/2021

How is this company still in business?

They are even worse than before. I didn't think that was possible. Constant calls to redeliver and promises. Nothing happens. One week late and parcel is still in the depot. I have informed my company that if any of our suppliers are to use Couriers Please to either use another delivery company or we will use another supplier. Good luck if you use them.

Mary C.

01/20/2021

Appalling service

Firstly, NO phone number on their site.

Secondly, after googling the number I was ON HOLD for 1 hour and 10 mins. Do you hang on just so you can give someone a piece of your mind? A complete waste of time.

Thirdly, their tracking system is very poor. No current updates which is why I TRIED to call.



I will never recommend this mob.