Couriers Please Pty Ltd

Thursday “It’s coming today” Friday “It’s coming today” “Attempted delivery” I was home all day and even if I wasn’t secure area to leave, no card left. Friday “You will receive notification within 24 hours of which POP location”. Sunday still waiting, contacted usual POP location, oh yes this is the third time this has happened, was told the driver had not been there since 8am on Friday morning.

Would give them - stars if possible.

Dropped item off to be sent at CP drop off location, sat there for 8 days and wasn't picked up. On hold for ages and got a rude unhelpful customer service assistant got no where. tried to lodge an email contact us off their website website says this service is unavailable.

ended up driving back to drop off point to get my parcel, in the meantime seller has demanded a full refund and now I'm out of pocket.

This company is an absolute joke, worst couriers going. These guys make "swift and shift couriers" look professional if i could give a negative score I would

This company should be avoided.



Drivers do not even check if your home. In this example I took the day off to be home and nothing was left in my mail box.



Critical material for work was retuturned to sender. Sydney-Brisbane.



As you could imagine I'm out of pocket. No resolution.

DON'T EVEN THINK ABOUT USING THIS COMPANY!!!!!

They are totally incompetent and unprofessional

Couriers Please emailed me saying my item had been delivered to my apartment . However my webcam showed no deliveries for that day. I emailed Couriers Please to say I had not received the package and they responded with a photo of a package at a warehouse claiming that was proof of delivery. I guess its just lost in the ether now. It's not the first time I've been burnt by Couriers Please..

No customer service. Long delays. Lost parcels. Obstructive staff. Lies, excuses, by rote script reading and ignoring efforts to sort out problems. Your customers will hate you and never come back if you use this company.

I bought a car part for my car and it’s been nearly 2 weeks and still haven’t recieved my parcel.

I have called and emailed and haven’t been able to get a hold of them or even a reply back. They do not care if you have to wait or not.

If I could rate lower I would... Have had 3 delivery attempts over two consignments. Two people are home all day (due to the pandemic), door is open and the Sutherland Shire courier never knocked once. No card at the door or in the mailbox. I doubt he even got out of the car. Woeful service. Last time we purchased something for our baby old it took two months for it to be delivered by this company. If only I had a choice of who delivers my parcels I would actually pay more NOT to have these guys involved.

Called customer service, as expected I sat on hold for ages only to have my shipment scheduled for re-delivery and the same thing happen again. Why do these people even exist if they are unable to do the basic job they are paid to do... Pathetic...

Order from Pet Circle has gone missing. I was promised a call back by a supervisor that never came. Lost with my goods I suspect. No refund given until the product is back in the warehouse

Couriersplease have had my parcel since the

1 October 2019, today is 5 December 2019. After numberous phone calls and emails even the investigation team looking into my lost package can not give me answers. Even emailing me a copy of a delivery confirmation to prove my parcel was delivered - only problem with that is it was a delivery not for the wrong parcel! I have supplied Couriersplease with indefensible evidence of my parcel NOT being passed on to the third party courier for delivery but still they are saying it was delivered! Are you serious?! The investgation team has been investgating for twelve days, telling me they have had contacted the other depots and have had them searched- as of this morning , those depots have had NO contact from Couriersplease in relation to my parcel. Staff are liers, lazy and rude on the phone. I have investigated and found out more information about the where abouts of my parcel than Courierseplease have and even passed that information onto Couriersplease. Still I am treated as though I am lying and I am not worth their time. What an absolutely disgraceful Australian business! May your rudeness, dishonesty, laziness and complete lack of respect come back to you ten fold.